These terms apply to every booking of the studio at Dance & Arts Studio, 245 Chalmers Street, Redfern NSW 2016. When you tick the box at checkout, you agree to them.
 

1. Your booking

Your booking is confirmed once you have completed the online booking and we have received your payment. It covers the date, time and room shown in your booking confirmation. Please arrive on time and finish setting up, teaching and packing down within your booked time.
 

2. Cancelling your booking

To cancel, contact us at least 72 hours before your booking starts. If you do, we will issue you a credit for the amount you paid. The credit can be used towards a future studio hire booking and is valid for 90 days from the date we issue it.

If you cancel with less than 72 hours' notice, or you do not turn up, we do not offer a refund or a credit. We do not offer any other refunds or credits.

To cancel, contact us at danceandartsstudio@gmail.com. We only accept cancellation requests by email.

3. Refunds

We do not give refunds if you change your mind.

We will refund what you paid for the affected booking if the problem is on our side and we cannot physically provide the studio. For example, if we have double-booked the studio, or if renovations or building works mean the studio is not available and therefore we can no longer offer you the service you paid for.

4. Your rights under Australian law

Nothing in these terms limits any rights you have under the Australian Consumer Law. This includes your right to a remedy if a service is not provided with due care and skill, or is not fit for the purpose we told you it was for.

5. Using the studio

Start and finish times: your booking starts and ends at the times shown in your confirmation. If no other booking comes straight after yours, you may finish up to 15 minutes late. If no other booking comes before yours, you may start up to 15 minutes early. If another hirer is waiting for the studio, you must start and finish exactly on time. Cleaning: please leave the studio clean and tidy. If your booking is an event with a lot of rubbish, such as a birthday or hens party, you must take your rubbish with you when you leave.

6. Insurance and responsibility

All hirers must hold their own public liability insurance for the whole of their booking. To the extent the law allows, we are not liable for any incident that happens during your booking time. You are responsible for any damage caused by you or anyone attending your booking.

7. Contact

Questions about a booking? Contact us at danceandartsstudio@gmail.com or 0411 824 534. All requests, including cancellations and changes to a booking, must be made by email.